Privacy Policy

Mitsubishi Chemical Group, Engineering Shapes and Solutions Division Privacy Notice Data protection and security are important to Mitsubishi Chemical Group, Engineering Shapes and Solutions Division and its group companies ("MCG"; "we"). MCG is committed to processing your personal data responsibly and in compliance with legal requirements. This Privacy Notice describes how we collect and process your personal data when you visit https://netstar.mcam.com ("Site"). Personal data we collect and process in order to make this Site available You can visit this Site and obtain information about our products and services without telling us who you are. As with any connection with a webserver, however, the server of our webhosting provider logs and temporarily stores certain technical data. Such data includes the IP address and operating system of your device, the data and time of access, or the type of browser you use to access this Site. This is required for technical reasons. To the extent we, thereby, process personal data, we do so based on our interest in making this Site available and providing you with the best possible user experience. Data we collect and process in order to respond to your inquiries or to execute your purchases in the web shop When you contact us by email or using the global contact form, the contact form of any Mitsubishi Chemical Group, Engineering Shapes and Solutions Division company or the job application form provided on this Site, if you interact with a member of our staff using the Live Chat service or if you make purchases in our web shop (where available), we will collect the information that you provide to us. This will regularly include personal data such as your name, the company or organization you work for or represent, and your email address and phone number. In the event of purchases in the web shop, we further collect the required transaction and billing information. If you use the job application form, this will also include your curriculum vitae or supplementary documents about your credentials or qualifications that you may choose to upload and submit as part of your application. We will use this personal data based on our interest in responding to your inquiry, contacting you if we have any questions, communicating with you about our products and services and executing your web shop purchases. Our Human Resources staff will use the information submitted with your job application in order to review and process your application. This is necessary to assess whether you would be a good fit for the job and to take decisions about your application. Further, based on our interest in informing you about new developments, products and services, and if you have shown an interested therein, we will send you certain commercial information (e.g. our newsletter). However, you may at any time opt-out of receiving such information.

Why and how we use cookies We use cookies on this Site to provide you with the best possible user experience and to help us improve our services. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an application. Some of the cookies we use are necessary in order to make available certain functions on this Site (e.g. Live Chat). We also use cookies to analyze the use of this Site, to improve and optimize our services and to enable the use of online marketing tools. This includes cookies that are maintained to recognize you when you return to this Site and to record when you last used Live Chat. Below you will find more information on the use of web analytics, LiveChat and our marketing activities. Data we collect and process to analyze and improve the use of this Site We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to collect the information that is required to evaluate your use of this Site in order to create reports on the use of this Site and to provide other services that support our analysis and improvement of the use of this Site. We have a legitimate interest in this analysis and improvement. We use Google Analytics with IP anonymization. This means that your IP address will be shortened in Switzerland, the EU or the EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Accordingly, Google only stores the information collected via cookies in anonymous form and processes it in aggregated form. You can prevent Google Analytics from using your data by downloading and installing a browser add-on to disable Google Analytics (https://tools.google.com/dlpage/gaoptout?hl=en). Further information on data protection and your options in connection with Google Analytics can be found here: https://support.google.com/analytics/answer/6004245?hl=en. Data that we collect and process in order to target potential customers We use an advertising technology provided by Google (currently AdWords and Google Remarketing) to target marketing measures regarding our products and services at potential customers when they use other websites. This serves our legitimate interest in promoting our products and services. More information on how Google uses cookies as well as about your choices in that regard can be found here: https://policies.google.com/technologies/types?hl=en.

How we process and protect your personal data; how long we store it We collect and process your personal data responsibly, and only for the purposes for which it was intended, as set forth in this Privacy Notice or in accordance with applicable laws. We apply adequate technical and organizational security measures, commensurate with the level of known risk, in order to protect the confidentiality and integrity of the personal data we collect on this Site. We store your personal data only for as long as this is necessary for MCG to fulfil the purposes for which the data was collected, or when applicable, for as long as MCG is legally required to retain the data. With whom we share your personal data In connection with the offers and services provided on this Site, it may be necessary to share your personal data amongst MCG group companies or with Mitsubishi Chemical Group, Engineering Shapes and Solutions Division companies, with our distribution partners and or with other business partners of MCG. Specifically, such sharing of data may be necessary in order to respond to your inquiry, to provide access to additional information, to process web shop purchases or to follow up on your inquiry and inform you about new products, services or offers. Live Chat is a service provided by a third party, LiveChat, Inc. ("LiveChat"). Based on our interest in making the Live Chat service available to you on our Site, we will collect your name and email address before you start Live Chat. We will share this personal data with LiveChat. LiveChat will use this data to provide the Live Chat service in accordance with their contractual obligations to us and as set out in their privacy policy (https://www.livechatinc.com/privacy-policy/). The data sharing may include transfers to companies or organizations in countries without an adequate standard of data protection. In these cases, we transfer personal data in accordance with the provisions of the Swiss Data Protection Act or, where applicable, the GDPR on the international transfer of personal data. Our service provider LiveChat participates in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. MCG group companies and other Mitsubishi Chemical Group, Engineering Shapes and Solutions Division companies share personal data based on the terms of EU - Standard Contractual Clauses. The rights you have regarding your personal data You have certain individual rights regarding the personal data that we collect and process about you through this Site. You have the right to access or receive certain information regarding the personal data we process. You also have a right to have your personal data rectified, to object to the processing of your personal data, or to ask us to restrict processing or delete your personal data. Please note, however, that your rights are subject to exceptions or derogations. Where legally permitted to do so, we may refuse your request to exercise these rights. Specifically, we may

How you can contact us Generally, Mitsubishi Chemical Group, Engineering Shapes and Solutions Division (Hardstrasse 5, 5600 Lenzburg, Switzerland) is the controller in relation to the collection and processing of personal data through this Site. However, if you use the location-specific contact forms that other MCG group companies provide on this Site, the relevant MCG company will be the controller in relation to the processing of the personal data you provide to that MCG group company. You may contact the relevant MCG group company by using the respective contact form on the Site or the address indicated on the contact form. If you have any questions or concerns about this Privacy Notice, you may contact us at dataprivacy@mcam.com or by writing to Mitsubishi Chemical Group, Engineering Shapes and Solutions Division, Data Protection Officer, Talstrasse 70, 8001 Zurich (Switzerland). How we can change this Privacy Notice We reserve the right to change this Privacy Notice at any time. The version published on this Site is the applicable version. Last update: March 2019

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